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Sales Techniques
Developing Client Trust

ImageSelling is not so much about the features of our products or services--or even the benefits the customer receives.  Rather, it is about our relationship with the customer.  People do business with people they trust. 

That doesn’t mean people won’t make an occasional purchase of a specific item or service from someone they don’t trust, because most people will.  However, those purchases tend to be exactly that—one-time purchases. 

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How to sell to the Chinese
Photo of a chines man signing a contractUntil very recently, no one even mentioned the spending power of the Chinese consumer.  The cheap manufactured goods and cheap labour captivated the attention of businessmen all over the world, the human rights issues and government issues troubled politicians, but now we must tailor our products to a new phenomenon – The Chinese Consumer.
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Sales Strategies to Tackle Voicemail
Lady holding mobile phoneIt is not surprising that so many sales reps complain about not having their voicemail messages returned. Judging by the dozen or so voice mails I have received from sales people over the past couple of weeks the reason is obvious: they are rubbish!
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Surviving the mid sale crisis

Image of woman looking worriedIn this article, we explore the skills and strategies, which help to win major sales we examine the issues arising in the evaluation of options phase of the Buying Cycle.

This is one of the most misunderstood stages of the sale where all too often sellers simply submit a proposal and hope for the best. Yet this should be one of the most active parts of the sale since the buyer is evaluating the options available and short-listing those suppliers, which seem to offer the best fit, in terms of meeting their needs and selection criteria.

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