| My worst sales moment |
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“The Chairman’s Discount” by Charles WemyssThis regular column takes a light hearted look at some of the pitfalls of a career in sales. If you ask any sales professional they have a story to tell. Here we provide the space for you to recount your stories. So please send us in your stories - as well as being amusing, they provide real lessons about how to avoid some of the biggest traps. When the customer suggested that we come up to their headquarters for a contract signing ceremony - we were delighted. They said that they would arrange for the Chairman to sign the contract in person and that they would get some members of the press to come up and take pictures. They said that since their chairman was present I should arrange to bring up our Managing Director We duly arrived on the day, with my Managing Director, dressed in our best bib and tucker. We were shown into a side room and were told that the press and the chairman were waiting for us in the board room. We were asked if we had the contracts ready for signing. They quickly checked them and asked if we had included the ‘Chairman’s discount’. “What Chairman’s discount?” we asked. We were told that the chairman would only sign the contract if he got his own personal bit of extra discount – typically 5%. When we tried to argue we were told that if we didn't agree the Chairman would not sign and the waiting press would be sent home empty handed. Wanting to avoid embarrassment and having the Managing Director present as the key decision maker present we reluctantly agreed to an extra “Chairman’s discount.” We had been well and truly stitched up – and there was nothing that we could do about it. Still it taught us a lesson and after that day when negotiating - we never forgot about the Chairman’s Discount. “The Chairman’s Discount” by Charles WemyssDo you have a worst sales moment? I’m sure that you do. Why not sent it in to us? If you prefer - we can publish it anonymously.
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